Online inventory visibility is important to retail customers when they’ve ordered goods online for local pickup. Forrester’s February 2022 Consumer Energy Index And Retail Pulse Survey reveals that half (51%) of US online adults like to check online to be sure local stores will have the items they want. For comparison, UK (43%) and French (37%) online adults also want this local inventory visibility. As for broader fulfillment trends, 41% of US online adults plan to use curbside pickup when it’s available, 39% want more stores to offer pickup lockers, and 37% are using “buy online, pick up in-store” more than they used to.