Trends Report

Use A Road Map To Put Your Bank’s Digital Strategy Into Action

August 28th, 2019

Summary

Digital banking road maps are moving from static to dynamic. A dynamic digital banking road map consists of multiple initiatives, each broken down into six categories: ownership, objectives, budget, talent, technology, and metrics. Every bank has different digital banking priorities. Digital executives must create an explicit “prioritization formula” to focus and accelerate decision making. Digital banking should be delivered iteratively, allowing banks to continually adapt to the future change.

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