Summary
COVID-19, the psychology and investment patterns for automation has changed overnight. Priority has shifted to automations that can deploy rapidly, lower costs, support remote execution of business, and build resilience Enterprises now need to prepare for a burst of activity that targets cost take-out and resilience but maintains necessary guardrails. This report helps technology leaders redraw their automation roadmaps and apply intelligent automation to a skills- and persona-based view of the workforce.
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