Trends Report

Your IT Services’ Buying And Sourcing Strategy Needs A Post-COVID-19 Upgrade

May 22nd, 2020

Summary

Half of all global outsourcing sits in India; however, the future will belong to only those vendors fast enough to adopt nimbleness and change.
The COVID-19 crisis is ushering in a new era in supplier and customer interaction, which will require new and revised behaviors on both sides.
Existing business continuity plans must evolve to account for emerging, fluid risks that the new normal poses.

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