VP, Customer Experience & Analytics, Ameriprise Financial

Catherine Beck is the Vice President, Customer Experience and Analytics at Ameriprise Financial leading data strategy, advanced analytics, voice of the customer, business intelligence, and data delivery teams. She also oversees the Customer Experience strategy focused on driving best in class experiences across service and operations while partnering with enterprise teams to deliver seamless experiences.

Catherine has over 20 years leading teams across business and technology to drive enterprise transformations to deliver smooth and desirable experiences while driving continuous improvements that benefit the company and the customer. She has a strong focus on customers, data-driven decision making, results execution, digital strategy, and building a strong culture within her organization.