CX
North America

June 13 – 15, 2023  |  Nashville & Digital

Elizabeth Killinger

Executive Vice President, NRG Home, NRG ENERGY

Elizabeth Killinger has over 30 years of domestic and international experience in the energy and services industries. She is a Section 16 Officer and Executive Vice President of NRG, which includes serving as President of NRG Home and Reliant. In her role, Elizabeth is responsible for $10 billion in revenues, which includes the largest national competitive residential electricity business and the 3rd largest competitive residential natural gas business in the country.

NRG’s Home business provides innovative energy products and solutions to nearly 6 million homes and businesses. Having played a key role in the company’s transition to competitive electricity markets with customer service at its core, her vision of the “”Era of Personal Power”” has led NRG to introduce new innovative products that push the energy industry into the future and provide consumers insights, choices, and convenient ways to power their lives at home and on the go. Under Elizabeth’s leadership, NRG has grown its retail earnings and customer base consistently since 2013.

Elizabeth spent the first decade of her career in oilfield services, software development, and management consulting, working at a Big 4 Firm in the 90s. She left consulting in 2002 and spent the second decade of her career at Reliant and NRG running all areas of customer operations for residential, small commercial, and large commercial customers in competitive electricity markets in Texas and the Northeast United States. During the third decade of her career, she has doubled NRG Home, including successful completions of strategic acquisitions and the launch of start-up businesses within Home.

Elizabeth is a sixth-generation Texan and a native Houstonian, where she serves many impactful organizations across Houston, including the Greater Houston Partnership, University of Houston, Lutheran Education Association of Houston, TDECU and more. Elizabeth earned her bachelor’s degree from the University of Houston. She is also a homemaker, passionate about her role as wife and mother and enjoys spending time with her family.