Signature Customer Success Director, FullStory

Genevieve currently works at FullStory as a Customer Success Enterprise Director. With more than 13 years of digital marketing/experience knowledge, Genevieve has worked with some of the largest retail, travel, tech and pharmaceutical brands helping to develop and execute their branding, marketing, and digital/social media strategies. Within the past 6 years, Genevieve has been focused on supporting customers who leverage SaaS technologies to better their overall digital customer experience. As a creative and customer-centric leader, Genevieve’s responsibilities focus on strengthening product adoption, developing clear success metrics and ensuring retention through strong ROI.