Chief Customer Experience Officer, Voya Financial

Jessica Saperstein serves as Chief Customer Experience officer at Voya Financial. She is a seasoned commercial executive with experience leading growth, marketing, and transformation. She works at the intersection of technology, innovation and digital to create meaningful customer experiences for leading brands & new businesses. Jessica has led Strategy, Marketing, CX, and Operations teams at Fortune 100 organizations including Avis Budget Group, ADP, and Novartis.

Jessica is a graduate of the University of Pennsylvania and holds an MBA from Columbia Business School.