Co-Founder, Zenylitics

Kyle Carter is co-founder and VP of Delivery at Zenylitics, LLC. Kyle has over 15 years of experience working in the contact center industry. His programs at Axcess Financial achieved break-through results in managing regulatory audits (state and federal), risk mitigation and performance improvement. During his experience there, Kyle had learned first-hand the value (and challenge) of analyzing interactions at scale. He founded Zenylitics to make the benefits of CallMiner speech analytics available to other organizations while removing the expertise- and capital investment- barriers to entry that sophisticated enterprise speech analytics systems can present.