Head of EMEA, Cresta

Mark Meghezzi is Head of EMEA at Cresta, where he leads the company’s growth and expansion across the region. With deep experience in enterprise technology, AI-driven customer experience, and contact center innovation, Mark has spent his career helping organizations modernize customer engagement strategies and drive operational transformation. Prior to Cresta, he held leadership roles across high-growth technology companies and global telecommunications organizations, building and scaling teams focused on delivering measurable business impact through AI and customer experience innovation.