Acting Manager of the Technology Innovation Office, World Bank Group

With more than 25 years of experience in global organizations and high-tech industries, Michelle is recognized as a visionary leader at the intersection of technology, enterprise architecture, strategy and innovation. Throughout her career, she has consistently guided organizations through transformation, uncertainty, and growth—whether by leading digital modernization initiatives in emerging markets, shaping enterprise architecture for multinational organizations, or furthering technology-enabled innovation at the World Bank Group.

Michelle’s leadership style is characterized by a broad, strategic outlook complemented by strong execution capabilities. She effectively bridges high-level strategy with practical implementation, enabling teams to adapt, learn, and excel in dynamic environments. She has successfully managed cross-functional teams and complex programs across Sub-Saharan Africa, the Middle East, USA and the UK, all while championing organizational resilience and inclusive leadership practices.

In her current role as Acting Manager for the Technology Innovation Office at the World Bank Group, Michelle leverages extensive expertise in strategy and enterprise architecture. Her development of business architecture practices has supported strategic planning, investment prioritization, and cohesive design efforts that have driven meaningful change

throughout the organization. Her leadership in digital transformation ensures that technology solutions are tightly aligned with complex business objectives, fostering sustainable growth and continuous innovation.

She remains deeply committed to empowering others to embrace change, cultivate new skills, and generate lasting impact.