Head of the Voya Behavioral Finance Institute for Innovation, Voya Financial

Tom Armstrong is a Vice President at Voya Financial and is responsible for Customer Analytics and Insight. He also leads the Voya Behavioral Finance Institute for Innovation. Tom is responsible for understanding our customers through data and behavioral finance research to develop new solutions, which drive improved customer outcomes. Tom has over 25 years of experience in the financial services industry and holds a Bachelor of Science degree from Cornell University.