Jitender serves as a principal forecast analyst at Forrester. He focuses on forecasts surrounding US and European online retail, US digital-influenced retail, US holiday retail, and US B2B e-commerce. His research also covers US consumer spending trends, US macroeconomic trends, and financial analysis of US retailers. He is based out of Forrester's New Delhi, India office.
In Q1 2025, evolving trade tariffs and policy uncertainty subdued economic growth indicators. In Q2, business leaders need to prepare for a slower US economy.
Marketplaces now account for 63.5% of all online sales. This report looks at the performance of the top 26 global marketplaces.
This report provides a five-year forecast for total and online retail sales of 22 product categories in France, Germany, Italy, Spain, and the UK.
This report provides a forecast for the US 2024 holiday season, including online, offline, and total retail sales during the period.
In 2025, retailers must drive revenue and profit by investing in technology and skills to serve and retain skittish customers.
This report provides a forecast for US total retail sales and online retail sales for 30 product categories, with historical data going back to 1998.
What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.