Analyst One-on-One Meetings Coverage
Indranil Bandyopadhyay, Principal Analyst
Artificial Intelligence, Data, Insights, Financial Services and Insurance Globally
Martha Bennett, VP, Principal Analyst
Artificial Intelligence, Machine Learning, Information Technology Leadership, Strategy, Planning & Governance, Innovation, Emerging Technologies, Strategy & Strategic Planning
Oliwia Berdak, VP, Research Director
Consumer Financial Services; Digital Business Transformation; Digital Strategies; Financial technology; Consumer Trust
Dan Bieler, Principal Analyst
Digital Business Platforms, Internet of Things (IoT), Employee Experience
Remote Work, Innovation, Telecommunications Services, Business Models
Nicky Briggs, VP, Principal Analyst
Portfolio Marketing, Demand & ABM
William Dahlgren, Analyst
Digital Transformation, Digital Organization, Digital Metrics, Digital Business Strategy, Mapping Out Digital Strategies, Digital adoption, Location Intelligence
Chiara de Gasparin, Analyst
Digital Analytics, Experience Optimization, and Personalization Strategies and Technologies
Joana de Quintanilha, VP, Principal Analyst
Journey-Centricity, Embedding Customer Insights into the Organization, Empathy, Journey and Ecosystem Mapping, Journey Analytics, Journey Orchestration, Employee Journey Mapping, Journey Measurement, Agile CX, Emotion and CX, Aligning Brand/CX/Marketing, Harnessing Friction in Customer Journeys, Sustainability.
Manuel Geitz, Principal Analyst
Innovation, Digital Transformation, Strategy & Strategic Planning
Martin Gill, VP, Research Director
Chief Digital Officer Duties, Digital Business Models, Digital Business Strategy, Digital Business Transformation; Digital Experience (DX) Design; Digital Maturity, Innovation, Organization Structures for Digital
Thomas Husson, VP Principal Analyst
B2C Marketing, CMO Priorities, Intersection of Sustainability and Customer Experiences, Consumer Behaviors, Marketing Innovation
Enza Iannopollo, Principal Analyst
Privacy and Trust, Security and Risk, Data Governance, AI Compliance
Lorenzo Introna, VP, Principal Consultant
B2B Marketing, Business Insights & Analytics, Customer Experience Management, Employee Experience, Customer Management, Customer Intelligence, Technology Infrastructure & Operations
Laura Koetzle, VP, Group Director
Security & Risk, Tech Architecture & Delivery, Tech Executive
Aurelie L’Hostis, Principal Analyst
Digital Banking Strategy, Digital Experience (banking), Sustainable Finance, Financial Well-Being, Financial Technology
Diego Lo Giudice, VP, Principal Analyst
Embrace Modern Application Development Techniques and Services with Agile, DevOps, Modern Metrics, Automation, AI/Generative AI and TuringBots.
Maxie Schmidt, VP, Principal Analyst
CX Metrics, Scaling CX Measurement Programs, Making the Business Case For CX, Measuring Customer Journeys, Optimize Value For Customer, Customer Value Networks, Customer-Obsessed Metrics, Measuring Emotion in CX
Richard Sheahan, VP, Principal Consultant
Customer Experience Management
Rusty Warner, VP, Principal Analyst
Modernize Marketing Capabilities
David Wheable, VP, Consulting Director
Information Technology Leadership, Sourcing Strategy & Execution, Business & IT Alignment, Technology Pricing & Licensing