Speakers
Meet our speakers for this year’s CX APAC! We are thrilled to be joined by Forrester’s top CX, marketing, and digital analysts; inspirational thinkers; and innovative technology providers. Be sure to check back for future speaker announcements.

Tina Morrell
General Manager for Customer Strategy & Experience Design, NRMA

Marianne Rehn
Group Director Admissions, Marketing, Communications, Market Insights and Customer Experience, Education in Motion (EiM)

Lisa Samuels
Chief Experience Officer, HESTA

Bec Purser
Senior Manager Service Designer, Transport for NSW

Chris Wan
Senior Service Design Lead, Transport for NSW

Stacy Brooks
Associate Director | EDI Digital Strategy, Humana | Digital Health Analytics

Frédéric Tardy
Group Chief Customer and Strategy Officer, Home Credit

Riccardo Pasto
Principal Analyst, Forrester

Michael Barnes
VP, Research Director, Forrester

Vasupradha Srinivasan
Senior Analyst, Forrester

Sam Higgins
Principal Analyst, Forrester

Su Doyle
CX Exec Partner & Sr Analyst, Forrester

Zhi Ying Barry
Senior Analyst, Forrester

Xiaofeng Wang
Principal Analyst, Forrester

Amit Bhatia
Senior Analyst, Forrester

Tom Mouhsian
Principal Analyst, Forrester

Brandon Purcell
VP, Principal Analyst, Forrester

Rick Parrish
VP, Research Director, Forrester

Jenna Wohead
Director, Certification, Forrester

Alex Stein
Principal Consultant, Forrester
John Brand
VP, Advisor, Forrester

Carmen Bekker
Partner in Charge, Customer Brand & Marketing Advisory, KPMG
Sharon Cody
Director Customer Advisory, KPMG
Speaking Opportunities
Interested in speaking at a Forrester event in 2022? Complete the information below to be considered for a speaking opportunity. Submissions will be considered on a rolling basis until all speaking slots are filled. If your submission is selected, a Forrester Events representative will contact you to discuss next steps.
Speaking opportunities are open only to brands. If you are a vendor or agency, please contact us at sponsorships@forrester.com to learn how you can get involved in Forrester’s events.