CX Summit
APAC

CX, B2C Marketing, & Digital Business Leaders

August 18, 2025  |  Sydney & Digital

Register

The Total Experience: Your Brand, Their Journey

Welcome to 2025, where customers know no bounds — where visionary brand strategies seamlessly blend with real-world journeys, and every interaction is meticulously crafted to captivate and delight. Now, imagine if you could truly measure and act on every part of their experience maintaining the equilibrium between innovation and ease of use.​

At CX Summit APAC 2025, CX, digital, and marketing leaders will unite to delve into this rapidly approaching future, unveiling fresh insights and a comprehensive set of measurement and enhancement tools that promise to optimize the entire customer relationship. Come learn how strategies combined with current and emerging technology can forge groundbreaking narratives that capture the hearts and minds of your customers with the right balance of precision and empathy — enabling you to create your customers’ Total Experience.

Join us at CX Summit to:

  • Ensure trust and privacy in the age of genAI.
  • Adapt CX strategy and budget to maintain satisfaction and loyalty.
  • Prove the business impact of CX metrics and financial outcomes.
  • Prioritize and align CX, digital, and marketing efforts.
  • Innovate and advance with customer-facing genAI.
  • Ensure inclusive, unbiased experiences in CX design.

Register today!

Pricing

Already a Forrester client with pre-purchased tickets? Please contact events@forrester.com for assistance with your registration. All others, please click below to register.

Early Bird

Early bird pricing expires May 30, 2025.

  • Clients

    $799 USD

  • Non-clients

    $899 USD

Standard

  • Clients

    $1,099 USD

  • Non-clients

    $1,199 USD

Team Discounts

Receive 3 tickets for the price of 2 in one transaction. No code required. Add 3 tickets to your cart and receive 33% off. Additional discount voucher codes do not apply. Super early bird pricing expires May 7, 2025.

  • 3 Clients

    $1,199 USD

  • 3 Non-clients

    $1,399 USD

Please be aware that the currency charged to your credit card will match the currency designated in your registered account, which may differ from the displayed prices. View event terms & conditions here.

CX Summit APAC · August 18, 2025 · Sydney & Digital

Have a question about an upcoming Forrester event? Contact us at events@forrester.com.