CX Summit

CX, B2C Marketing, & Digital Business Leaders

May 28, 2024  |  Sydney & Digital

Digital Access

Registered attendees of CX Summit APAC 2024 have access to the Forrester Events Digital Hub for one year following the date of the live event. On the digital platform, you will be able to access recorded sessions, presentations, digital sponsor booths, and exclusive bonus content available only on the digital platform.

Human + AI: Win With Boundless Experiences

The future is upon us. The fusion of humans and AI will revolutionise how customers and businesses interact. The traditional customer lifecycle no longer holds true — it has collapsed into a set of boundless experiences. In this world of perpetual customer relationships moving at the speed of digital – empathy, trust, and emotion are essential. Only leaders who can integrate CX, digital, and marketing to harness the power of human + AI will create differentiated value in the eyes of customers.

Join us at CX Summit APAC 2024 to explore how to thrive in this new era: 

  • Understand what human + AI means for your customers, employees, and organizations
  • Align CX, digital, and marketing to prepare for the future of boundless experiences 
  • Create unique experiences to drive customer loyalty 
  • Unlock and act on customer insights 
  • Upgrade your CX, digital, and marketing practices 
  • Measure the business impact of customer experience

Reserve your place today!



  • Clients

    $1,495 AUD

    $1,099 USD
  • Non-clients

    $1,595 AUD

    $1,199 USD
  • Government/Non-profit

    $999 AUD

    $699 USD

    Use Voucher Code APACGOVNPRATE24 to receive the discounted rate. Eligibility for registrations received using voucher code will be verified and proof may be required. Group rates do not apply.

Team Discounts

Receive 3 tickets for the price of 2 in one transaction. No code required. Add 3 tickets to your cart and receive 33% off. Additional discount voucher codes do not apply.

  • 3 Clients

    $2,991 AUD

    $2,199 USD
  • 3 Non-clients

    $3,191 AUD

    $2,399 USD

Please be aware that the currency charged to your credit card will match the currency designated in your registered account, which may differ from the displayed prices.

View Analyst Coverage Areas

Forrester analysts with coverage spanning across several disciplines will be onsite at the event.