CX Summit

CX, B2C Marketing, & Digital Business Leaders

May 28, 2024  |  Sydney & Digital

2024 Sponsors

Contact us at to discuss 2024 exhibition, branding, and speaking opportunities, or call +1 888 343 6786.

Sponsor A Forrester Event

Forrester Events brings together a premium audience of top business and technology leaders and influencers across our B2B, Customer Experience, Security & Risk, and Technology & Innovation Summits.

Gain valuable exposure through speaking opportunities, product demos, a centrally located exhibit space, conference passes, and more.

Media Partner


Mi3 is designed to be different in its conversations, bridging consumer trends, brands, marketing, agencies, media, CX, martech, e-comm and adtech. Our editorial mandate is to provide intelligent and challenging perspectives from industry on the key themes that are shaping it now and into the future. Traditional “transactional industry news” is not the focus for Mi3, although it is part of what we do. Our intent is to go deeper for leaders and emerging leaders – the influential – across our core industry sectors. Alongside our unparalleled editorial platform, podcast and newsletter, read by more than 10,000 industry decision makers, Mi3 continues to build out its proposition in dynamic, innovative ways. In 2024, this includes our AI-powered and human-curated daily news service, Fast News; dedicated CustomerX newsletter; and a growing portfolio of event and content services.

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Medallia is the pioneer and market leader in customer, employee, citizen and patient experience. The company’s award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media and corporate messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment.

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Ogilvy One

Ogilvy One creates brand, business, and customer value by designing personal, data-driven relationships at the intersection of creativity and technology – now powered by AI.

We believe that customer relationships aren’t simply managed but need to be strategically designed across all brand touchpoints.  This expansive view enables us to centre our Relationship Design approach to service our clients’ diverse needs, supported by 4,000 Ogilvy One practitioners and specialists globally, in all regions, operating in over 90 markets.

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Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business– customer, employee, product, and brand. Over 11,000 organizations around the world are using Qualtrics to listen, understand, and take action on experience data (X-data™)–the beliefs, emotions, and intentions that tell you why things are happening, and what to do about it. The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love, and build a brand people are passionate about. To learn more, please visit or chat live with us during the event.

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