Advisory Board
Forrester has assembled a group of trusted advisors for our CX EMEA event. The members provide guidance on Forrester’s CX content, programme, and event experiences to ensure CX EMEA meets the opportunities and challenges facing leaders in CX, Marketing, and Digital. Thank you to our Advisory Board.
Speakers
Meet our speakers for this year’s CX EMEA! We are thrilled to be joined by Forrester’s top CX, Marketing and Digital analysts, inspirational thinkers and innovative technology providers. Be sure to check back for future speaker announcements.
All Speakers
Gregoire Charpe
Director - Customer Experience & Innovation, Majid AI Futtaim
Charles Awad
Chief Customer Officer, Majid AI Futtaim
Philip Bonhard
Head of Customer Experience - Fraud & Security, Lloyds Banking Group
Gail Russell
Global Head of Customer Experience, HSBC
Yana Andriyasova
Customer Experience, Senior Director, SAP
Judith van Herwaarden
Head of Customer Experience, DS Smith
Susan McNulty
CX Consultant, Transforming Customer Experience
George Cairns
Personalisation Lab Product Owner, Lloyds Banking Group
Angélique Fortuné
Head of Customer Journeys , BNP PARIBAS
Martin Gill
VP, Research Director, Forrester
Joana de Quintanilha
VP, Principal Analyst, Forrester
Aurelie L'Hostis
Principal Analyst, Forrester
Maxie Schmidt
VP, Principal Analyst, Forrester
Rusty Warner
VP, Principal Analyst, Forrester
Edoardo Zavarella
Sr Consultant, Forrester
Judy Weader
Principal Analyst, Forrester
Ashley Taylor
Manager, Course Experience, Certification, Forrester
Angelina Gennis
Senior Analyst, Forrester
Mary Beth Kemp
Senior Consultant, Forrester
Mike Proulx
VP, Research Director, Forrester
Enza Iannopollo
Principal Analyst, Forrester
Richard Sheahan
VP, Principal Consultant, Forrester
Thomas Husson
VP, Principal Analyst, Forrester
Dan Bieler
Principal Analyst, Forrester
Oliwia Berdak
VP, Research Director, Forrester
Michelle Beeson
Senior Analyst, Forrester
William Dahlgren
Analyst, Forrester
Jacob Morgan
Principal Analyst, Forrester
Speaking Opportunities
Interested in speaking at a Forrester Event in 2023? Complete the information below to be considered for a speaking opportunity. Submissions will be considered on a rolling basis until all speaking slots are filled. If your submission is selected, a Forrester Events representative will contact you to discuss next steps.
Speaking opportunities are open only to brands. If you are a vendor or agency, please contact our Sponsorship team sponsorships@forrester.com to learn how you can get involved in Forrester’s Events.
CX EMEA · May 10 – 11, 2023 · London & Digital
Intercontinental London – The 02
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