Analyst & Coverage
Charles Betz
VP, Research Director
Customer Management, Information Technology Leadership, Strategy, Planning, & Governance, Software Development, Technology Infrastructure & Operations, Technology Operations, Continuous Delivery, Continuous Integration, Customer Relationship Management (CRM), DevOps, Help Desk & Service Desk, Infrastructure Change & Configuration Management, IT Governance, IT Process Automation, ITIL, Service Catalog
Jinan Budge, VP, Principal Analyst
Security Awareness & Training, Security Behavior And Culture, Human Risk Management, Communicating Security to boards / Executives / business / technology, CISO Leadership, Breaking Security and Technology silos, Selling Zero Trust internally, Security Champions, DEI in Security, Burnout in Cybersecurity, Security Strategy and Program Development, Cybersecurity Consulting in Asia Pacific
John Brand, VP, CIO Executive Partner
Business Intelligence, Collaboration Platforms, Commerce Solutions, IT Value Management, M&A, Scorecards, Security, Sourcing, Technology Strategy.
Leslie Joseph, Principal Analyst
Digital Operations Platforms, Process Automation, Robotic Process Automation, Emerging Technology, Insights-Driven Business, Machine Learning.
Sam Higgins, Principal Analyst
Cloud Computing, Digital Transformation, Enterprise Architecture, IT Strategy, Regulations & Legislation, Employee Experience, IT Management, Business Application Ecosystem, Emerging Technology, Public Sector, Government.
Zhi-Ying Barry, Principal Analyst
Digital measurement (ROI of digital), digital experiences, mobile banking, emerging technologies.
Analyst-Led Roundtables
These dynamic, interactive sessions provide attendees the opportunity to engage with Forrester experts, as well as with peers, to gain deep insights, ask questions, share their own experiences, and collaborate in a focused, small-group setting. The session is designed to foster meaningful dialogue, offer actionable takeaways, and help attendees stay ahead in their strategic planning and decision-making. Stay tuned for more updates!
Technology & Innovation Summit APAC · August 19, 2025 · Sydney & Digital
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