CX Summit
EMEA

Aurelie L’Hostis, Principal Analyst
Digital Strategy, Financial Services

Enza Iannopollo, VP, Principal Analyst
Privacy and Trust, Risk, AI Governance

Fiona Swerdlow, VP, Research Director
Retail & Digital Commerce

Indranil Bandyopadhyay, Principal Analyst
Data, AI, Analytics, FSI

James McQuivey, VP, Research Director
Future of Work, EX, AI

Joana de Quintanilha, VP, Principal Analyst
CX, Journey Management, Journey Centricity

Madelein van der Hout, Senior Analyst
Security, Privacy

Manuel Geitz, Principal Analyst
Transformation & Innovation

Maxie Schmidt, VP, Principal Analyst
CX, Metrics, ROI, Value

Paul Ferron, VP, Research Director
B2B Marketing & Sales

Riccardo Pasto, Principal Analyst
CX

Ron Rogowski, VP, Executive Partner
CX Strategy & Management

Rusty Warner, VP, Principal Analyst
Martech Strategy & Value