Trends Report

Business Resiliency Is The Bulwark To A World Defined By Systemic Risk And Chaos

Resiliency Ensures Continuity And The Ability To Pivot To New Opportunities During A Crisis

February 8th, 2021
Rob Koplowitz, null
Rob Koplowitz

Summary

In times of crisis or sudden risk events, business resiliency practices ensure the uninterrupted delivery of customer products and services, keep employees safe and productive, and minimize the impact to critical business functions. Moreover, these practices can achieve more than just continuity; they can be an advantage against competitors who can’t weather the same disruptions, and they can allow firms to pivot to new opportunities created in the ensuing chaos. Risk leaders should read this report to understand how to develop and strengthen resiliency.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.