Trends Report

Center Your COVID-19 Business Recovery Planning Around Employee Understanding

Build Empathy And Trust To Effectively Address Employee Concerns And Challenges

June 17th, 2020
Zhi-Ying Barry, Principal Analyst
Zhi-Ying Barry Principal Analyst
Riccardo Pasto, Principal Analyst
Riccardo Pasto Principal Analyst
Jinan Budge, VP, Principal Analyst
Jinan Budge VP, Principal Analyst
Sam Higgins, Principal Analyst
Sam Higgins Principal Analyst
Michael Barnes, null
Michael Barnes
With contributors:
James McQuivey, PhD , Seles Sebastin , Bill Nagel

Summary

With COVID-19 restrictions easing, organizations are accelerating plans to reopen facilities and reengage customers physically as well as virtually. While Australians are more confident of their safety both inside and outside of the workplace, they still have major concerns. Organizations must factor these concerns into their current and post-pandemic strategy plans, including when and how to bring employees back to work. CIOs and other execs can use this report to understand the impact that COVID-19 continues to have on employees and factor this into business recovery strategies.

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