Best Practice Report

2016 Global Mobile Banking Functionality Benchmark

Rachel Roizen
 and  seven contributors
Jul 15, 2016

Summary

Digital banking strategy executives are under pressure to differentiate by offering mobile banking services that exceed customers' needs and expectations. To help digital banking teams better understand this market, we used our Mobile Banking Functionality Benchmark methodology to evaluate the retail mobile banking services of 46 large retail banks around the world. This report helps digital banking strategy executives benchmark their mobile banking capabilities, identify good practices, and improve their mobile banking services.

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