Skip to main content

Save or Share this Report

For Infrastructure & Operations Professionals

Best Practices For Automation Strike Teams

Your Automation Strike Team Is Here — Now What?

May 3, 2021

Primary author headshot


Why Read This Report

Forrester receives many inquiries from enterprises implementing intelligent automation (IA) centers of excellence (COEs) or strike teams. We interviewed a number of automation team members to help answer the top five questions we receive and found that the best-run COEs follow similar practices regarding justifying costs to senior management, reporting structure, involvement of the business, and relation to other centers of excellence. Big wins come from reducing organizational friction — not from technology. This report guides technology and business leaders in how to scale automation with a fusion of IT and the business.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($745 USD).


Recommended Research