Trends Report

Brief: Privacy Concerns Will Shape, Not Stop, Google Glass Adoption

How You Can Experiment With Glass Today Despite Privacy Concerns

September 26th, 2014
J. P. Gownder, Vice President, Principal Analyst
J. P. Gownder Vice President, Principal Analyst
With contributors:
Stephanie Balaouras , Heidi Shey , James McQuivey, PhD , Christopher Voce , Claire O'Malley

Summary

Infrastructure and operations (I&O) leaders are already looking at how Google Glass can play a supporting role in their enterprise mobility strategies. Today's pilots cross the spectrum of use cases: Google Glass is used by workers in operational roles, workers in customer-facing roles, and customers interacting with companies. Yet the shadow of privacy concerns and an inhospitable public relations environment hangs over these experiments. In this report, Forrester provides data on how people really feel about Google Glass to help I&O pros work with security and risk leaders charged with mitigating corporate privacy risks. We offer a path that you can follow to begin or extend your Google Glass programs.

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