How To Report

How To Apply Google’s Site Reliability Engineering Approach To Your Infrastructure

Processes: The Infrastructure Transformation Playbook

May 15th, 2018
Chris Gardner, VP, Research Director
Chris Gardner VP, Research Director
Charles Betz, VP, Research Director
Charles Betz VP, Research Director
With contributors:
Glenn O'Donnell , Laura Koetzle , Christopher Condo , Diego Lo Giudice , Will McKeon-White , Dave Bartoletti , Richard Fichera , Diane Lynch

Summary

Google’s Site Reliability Engineering (SRE) practices have provoked considerable debate among infrastructure and operations (I&O) leaders — some are utterly skeptical, and others are racing to adopt as many as they can. Forrester examined the 24 core concepts of SRE. In this report, we provide I&O pros with a definitive guide to which ones to adopt, which to tweak, and which to avoid.

Want to read the full report?

Contact us to become a client

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.