Trends Report

Redefining The Three Commerce Technology Models For Today’s Business Requirements

November 22nd, 2019
With contributors:


The original on-premises, limited, legacy commerce suites and platforms are being reborn, creating open architecture to allow commerce businesses to implement only and exactly what they need to power their businesses. A third model, commerce components, is reinventing the industry. Digital business pros should use these updated models to move toward more open and flexible solutions. In this report, we define the new categories for modern technology solutions according to how businesses choose to engage with their providers, rather than what the providers are.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.