Trends Report

Six Trends Reshape The Content Capture Market

Increasing Digitization, Big Data, And Analytics Have The Potential To Lower The Capture Administrative Burden

September 5th, 2014
Craig Le Clair, Vice President, Principal Analyst
Craig Le Clair Vice President, Principal Analyst
With contributors:
Elizabeth Cullen , Alex Cullen , Deepti Datta

Summary

Today most enterprises rely on inbound content capture technology designed for paper and fax and aligned specifically with a line of business. But now the BT agenda is clear: Help fully digitize the business to win an increasingly digital customer. Enterprise architects must review their approach to document capture. Two primary forces will shape this review: 1) A higher percentage of content coming in will be digital and have a wide range of formats, with potential to add more value to the business; and 2) new providers and technologies are appearing and must be part of the conversation. Enterprise architects must be aware of six trends that will shape the formation of a more cohesive vision for inbound content, one that we have named "digital content transformation."

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