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For Enterprise Architecture Professionals

The Five Key Trends That Will Shape Your 2019 Content Services Strategy

Landscape: The Enterprise Content Management Playbook

February 25, 2019

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This is the Landscape report in The Enterprise Content Management Playbook For 2019.

Why Read This Report

Five key trends are shaping the enterprise content management (ECM) space. New business objectives, market imperatives, and cloud-based platforms compel technology and business decision makers to take a fresh look at their strategy and the platforms underlying it. This report will help enterprise architecture (EA) professionals make informed decisions about their content management agenda. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We are now updating it to reflect new market trends across the landscape.

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Table of Contents

  • Customer And Employee Experience Drive Content Services Evolution
  • Five Trends Shape The Enterprise Content Management Landscape
  • Recommendations

  • Don't Wait To Adapt To Content Platforms
  • Supplemental Material
  • Related Research Documents

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