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The Forrester Retail Quarterly Earnings Review, Q1 2020

Highlights From 24 Retail Q1 2020 Earnings Call Transcripts

August 18, 2020


Why Read This Report

As consumers demand more than ever from the retail experience, retailers and brands are investing to rethink and reinvent those experiences. The Forrester Retail Quarterly Earnings Review highlights key insights from the earnings calls of 24 publicly traded retail companies. See the accompanying PDF to learn, for example, about how Best Buy’s proactive move to a curbside-only model helped save a large percentage of year-over-year sales, and how Target transitioned to using its stores as fulfillment centers during the pandemic.

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