Wave Report

The Forrester Wave™: ECM Business Content Services, Q3 2015

Our Evaluation Of 11 ECM Vendors And How They Stack Up

August 28th, 2015
Cheryl McKinnon, Principal Analyst
Cheryl McKinnon Principal Analyst
With contributors:
Craig Le Clair , Leslie Owens , Shaun McGovern , Diane Lynch

Summary

In Forrester's 31-criteria evaluation of enterprise content management (ECM) business content services vendors, we identified the 11 most significant software providers — including Alfresco Software, Box, EMC, Everteam, IBM, iManage, Lexmark International, M-Files, Microsoft, OpenText, and SpringCM — in the category and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help enterprise architecture (EA) professionals select the right partner to manage their business' critical content.

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