Wave Report

The Forrester Wave™: Robotic Process Automation Services, Q4 2019

The 13 Providers That Matter Most And How They Stack Up

October 15th, 2019
With contributors:
Glenn O'Donnell , Ashutosh Sharma , Sukriti Dangi , Bill Nagel

Summary

In our 22-criterion evaluation of robotic process automation service providers, we identified the 13 most significant global players — Accenture, Atos, Capgemini, Cognizant, Deloitte, EPAM, EY, Genpact, IBM, KPMG, PwC, Tata Consultancy Services (TCS), and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals select the right one for their needs.

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