Advanced Search

Save Or Share This Report

For eBusiness & Channel Strategy Professionals

The Future Of Mobile Is User Context

Context Transforms Product Opportunities For Consumer Product Strategists

July 11, 2011

Primary author headshot

Authors

Why Read This Report

Consumers will adopt and use convenient services and products. In mobile, this means services that offer immediacy and simplicity through a highly contextual experience. The ability to deliver highly contextual experiences will evolve in sophistication with technology in the phone. Consumer product strategy (CPS) professionals must leverage context to create and deliver product experiences that enhance the overall perceived value of a product. Not all CPS professionals need to move at the same pace. They must first incorporate context into digital products such as games and media today while assisting their eBusiness and interactive marketing counterparts in their use of mobile to deliver more targeted experiences. Longer term, CPS professionals must lead efforts among their colleagues throughout their organizations as they begin to use new sensors to detect context and motion to control the devices and services on them.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Timely and relevant, Forrester's RoleView research aligns to 13 leadership roles across business and technology management. Our expertise in customer experience, mobile, digital business, and big data will help your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase

Tools And Templates

Best Practice Assessments

best practices icon
  • The Mobile Velocity Scorecard

Table of Contents

  • Mobile Phones Will Be Your Customers' Preeminent Digital Engagement Channel
  • Contextual Experiences Are The Future Of Mobile
  • Technology Innovations Are Driving User Context Capability
  • Few Professionals Developing Digital Strategies Leverage Context Today
  • Building Highly Contextual Services Is A Journey
  • Set Your Company's Pace For Mobile Context
  • Highly Contextual Experiences Deliver Value Beyond Pure Convenience
  • RECOMMENDATIONS

  • Embrace Context To Differentiate Your Products
  • WHAT IT MEANS

  • The Cost Of Convenience Is Privacy
  • Supplemental Material
  • Related Research Documents

Recommended Research