Skip to main content

Save or Share this Report

For Enterprise Architecture Professionals

The Future Of White-Collar Work: Sharing Your Cubicle With Robots

Thirteen Emerging Best Practices For Man/Machine Collaboration

June 22, 2016


Why Read This Report

Cognitive technologies have already reshaped the general workforce, forcing enterprise architecture (EA) professionals to answer questions about how quickly these technologies will disrupt white-collar work. This report details the emerging best practices for augmenting "cubicle work" (which represents 89 million US jobs) with cognitive solutions. Don't believe the hype — Google AlphaGo's gaming successes and IBM Watson will not usher in a dystopian triumph of machines over humans. Instead, the white-collar workers of the future will collaborate with cognitive capability.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($745 USD).


Table of Contents

  • Robots Aren't Stealing All The Jobs — Just 7% Of Them
  • Job Displacement And Job Transformation Occur Side By Side
  • Adopt 13 Best Practices For White-Collar Worker/Machine Collaboration
  • What It Means

  • The Cognitive-Augmented Future Will Arrive Unevenly And Messily
  • Supplemental Material
  • Related Research Documents

Recommended Research