The Future Of Messaging Apps

With Bots And Intelligent Agents, New Conversation Interfaces Will Change Your Relationship With Customers
September 19th, 2016
Carlton Doty
Nick Hayes
Erna Alfred Liousas
Jennifer Wise
and Kasia Madej


With more than 3 billion consumers spending a lot of time and sharing emotions on messaging apps, brands are facing a whole new set of marketing opportunities and challenges. Messaging apps like WeChat and Facebook Messenger will soon collide with bots an

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