Trends Report

The Top Trends For Healthcare Providers, 2021

Providers Must Thrive Amid New Adversity And Optimize Digital Efforts To Earn The Trust Of Consumers

June 17th, 2021
Eric Bellomo, null
Eric Bellomo
With contributors:
Alla Valente , Gina Bhawalkar , Fiona Swerdlow , Daniel Hong , Chris Sherman , Anjali Lai , Julie Ask , Nick Monroe , Paul-Julien Giraud , Peter Harrison

Summary

For healthcare providers (HCPs), the COVID-19 pandemic laid bare the fissures in the healthcare system and accelerated the adoption of digital health capabilities that will forever change the industry. This report helps healthcare leaders understand the most critical forces that will impact the healthcare provider industry in 2021 and how to address them.

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