Plan Insurtech’s Value Around Customer Outcomes

March 24th, 2022

With contributors:

Oliwia Berdak , Ellen Carney , Frederic Giron , Nicole Murgia , Jeffery Williams , Bill Nagel

Summary

Globally, insurers have invested billions of dollars in digital transformation. With greater economic and regulatory uncertainty going into 2022, tech executives in the insurance industry will need to establish customer value as technology’s North Star. This report helps tech execs in insurance establish the customer outcomes and enterprise value they want to achieve and identify the technologies needed to support those outcomes.

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