Model Overview Report

Build A Manufacturing Reference Model Framework For Strategic Success

Use Customer, Business, And Technical Contexts To Drive Strategic Investments

August 26th, 2024
Paul Miller, Vice President, Principal Analyst
Paul Miller Vice President, Principal Analyst
Gordon Barnett, Principal Analyst
Gordon Barnett Principal Analyst
George Lawrie, Vice President, Principal Analyst
George Lawrie Vice President, Principal Analyst
With contributors:
Pascal Matzke , Hannah Jachim

Summary

To succeed in today’s fast-changing manufacturing landscape of rapid digitization and transformation, a comprehensive reference framework is essential for navigating complex environments, enabling clear communication, and making informed strategic decisions. This report introduces Forrester’s Three-Layered Reference Model Framework, which bridges the gap between IT innovation and manufacturing strategy. It provides a unified vision and shared language that enable you to accelerate decision-making, better adapt to market changes, prioritize and articulate the value of technology initiatives, and deliver value to customers and internal stakeholders.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.