Template

CX Value Statement Templates

Articulate The Value Of CX For Internal Stakeholders

 and  two contributors
Jul 09, 2025

Summary

Customer experience (CX) transformation is a team sport. CX Value Statement Templates help CX pros create a one-sentence value statement that they can use to reinforce how CX actions have an impact on the key revenue, cost, and resilience outcome metrics for stakeholders in their organization.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.