Summary
Digital business leaders in the Indian financial services industry must study the upcoming moves of Reliance’s Jio Platforms and their impact on their business. Jio Platforms has a foothold in the industry through Jio Payments Bank and JioMoney Wallet. Next, it will get into the distribution of financial products, such as credit, insurance, and mutual funds. Reliance Jio owns comprehensive customer data across its retail, telecom, digital, and financial services. However, it must bring this data together to drive competitive advantage. Digital financial business leaders must watch both Reliance’s ability to serve as a distribution platform for their products and its role as a potential competitor. Read After Telecom, Reliance Is Looking To Disrupt Retail In India, read Use Customer Experience To Defend Yourself Against Reliance Jio Platforms’ Digital Services Juggernaut, and schedule an inquiry for more guidance.
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