Best Practice Report

Finding Low-Hanging Fruit For Tech Stack Optimization

August 2nd, 2021
With contributors:
Stephanie Balaouras , Duncan Dietz

Summary

A central tenet of becoming a future fit organization is getting lean — or effectively identifying and managing waste in the IT organization. This is more than just managing costs; mitigating excess or waste also involves becoming more agile and improving quality. To help tech leaders begin this journey, Forrester has identified some of the most common forms of waste that organizations face, how to solve these issues, and the tools that can help with these mitigation efforts.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.