Best Practice Report

Five Lessons Learned From The Forrester Wave™: Content Platforms, Q2 2021

August 3rd, 2021
Cheryl McKinnon, Principal Analyst
Cheryl McKinnon Principal Analyst
With contributors:
Srividya Sridharan , Fayzan Sabri

Summary

The enterprise content management (ECM) market is now dominated by cloud-first content platforms. Our recent Forrester Wave™ evaluation of 14 content platform vendors revealed some key lessons on the state of cloud and AI/machine learning (ML) adoption, the importance of vertical focus, the capabilities that show vendor differentiation, and common themes from reference customers. Read this report to understand five key findings from “The Forrester Wave™: Content Platforms, Q2 2021” and understand what matters to content platform buyers and technology architecture leaders.

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