Maturity Assessment

Gauge Your Intelligent Automation Maturity

August 31st, 2021
With contributors:

Summary

Intelligent automation (IA) is fueling the next wave of digital transformation. Organizations seeking the next level in competitiveness and customer obsession are looking to scale the scope, impact, and strategic value of their IA initiatives. To help technology leaders evaluate their preparedness to drive intelligent automation throughout the enterprise, this report provides a framework that uses 20 criteria to determine an organization’s maturity level — beginner, intermediate, or advanced.

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