Report

Predictions 2019: Healthcare

CX Measurement Frameworks, Virtual Care, And AI Come To The Fore
November 7th, 2018
With Contributors:
and Peter Harrison

Summary

2019 will be marked by many changes in the healthcare industry. Threats to US healthcare reform loom in midterm elections, ongoing legislation battles, and Supreme Court appointments. Consolidation will continue across all sectors. Major disruptors, like

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