Trends Report

The Coronavirus For Retailers And Brands: Prep Your Business For Online Orders And Supply Chain Disruption

March 6th, 2020

Summary

The coronavirus (COVID-19) is putting a strain on retailers to execute against unpredictable customer demands and supply levels. To bolster business continuity, retailers and brands must get ahead of the curve by proactively preparing for growth in online orders, supply chain disruption, and fulfillment challenges.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.