How To Report

The Forrester B2C Marketing Technology Alignment Framework: Roadmap Planning

How To Build Your Martech Investment Roadmap

 and  four contributors
Jul 18, 2024

Summary

A roadmap documents marketing’s plans for building or upgrading a marketing technology (martech) ecosystem aligned with an organization’s objectives. Marketers often make technology purchases too hastily, without due diligence to address specific priorities. Many make decisions in silos without considering how new systems will affect processes and data flow across functions. In this report, we present an approach that marketers can use to ensure technology investments align with both their functional priorities and the organization’s long-term business objectives.

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