Summary
As consumers demand more than ever from the retail experience, retailers and brands are investing to rethink and reinvent those experiences. The Forrester Retail Quarterly Earnings Review for Q1 2021 highlights key insights from the earnings calls of 24 publicly traded retail companies. We’ve compiled these insights into a PDF, which is accessible via the “Download” link at the top of the online version of this report. Our quarterly earnings review will help you learn, for example, about new developments in delivery, how traditional store retailers are experimenting with new ways to shop, and how spending shifted online for the beginning of 2021.
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