Wave Report

The Forrester Wave™: B2C Commerce Solutions, Q2 2022

The Nine Providers That Matter Most And How They Stack Up

April 28th, 2022
With contributors:
Fiona Swerdlow , Caroline Provost


In our 27-criterion evaluation of B2C commerce solutions providers, we identified the nine most significant ones — Adobe, BigCommerce, commercetools, Kibo Commerce, Optimizely, Salesforce, SAP, Shopify Plus, and VTEX — and researched, analyzed, and scored them. This report shows how each provider measures up and helps digital professionals select the right one for their needs.

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