Best Practice Report

The Sales Onboarding 90-Day Cadence

Leverage Learning Strategies To Make Onboarding Both Fast And Effective

February 9th, 2023
Eric Zines, Principal Analyst
Eric Zines Principal Analyst
Katy Tynan, VP, Principal Analyst
Katy Tynan VP, Principal Analyst
Jennifer Bullock, null
Jennifer Bullock
With contributors:
Peter Ostrow , Andrew Pelletier , Justin Ferguson , Shayna Neuburg

Summary

Enablement teams must understand how to create, execute, and measure a comprehensive onboarding experience tailored for each sales role, including sales managers. Forrester has developed the Sales Onboarding 90-Day Cadence, a 12-week template that equates to a new hire’s first quarter. It captures the sequence of activities they should experience during onboarding as well as the expected outcomes. This report explains how to use the three elements of the Sales Onboarding 90-Day Cadence — learning outcomes, learning pathways, and ownership — to implement a thorough, flexible, and scalable onboarding program.

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