Director of EMEA and APAC Solutions Consulting, UserTesting

As the Director of EMEA and APAC Solutions Consulting at UserTesting, the leading on-demand Human Insight platform, Louis leads a team of highly skilled consultants that support organisations in making customer-centric decisions across all verticals, to help them better understand their customer perspectives. With a decade of Customer Experience consulting, Louis’ background in enabling organisations to gather actionable Human Insights and embed them into their digital product development cycles, spans across hi-tech, travel and hospitality, finance, eCommerce, logistics, and local government.