Head of People & Culture and Client Service & Support, Macquarie Bank

Rosalind Coffey is Head of People & Culture and Client Service & Support for Macquarie’s Banking and Financial Services Group and serves on that Group’s Executive Committee.
She has Group-wide responsibility for Client Experience and BFS’ client service functions, in addition to leading Human Resources, Talent, Diversity & Inclusion, Recruitment, Learning & Development and Internal Communications.

Before joining Macquarie, Ros was Global Head of Talent for Nomura, based in Hong Kong. Prior to joining Nomura, Ros was at Lehman Brothers, New York as Global Human Resources Director for Principal Investing and Corporate divisions. She oversaw a global client base of 3,500 individuals in all aspects of human capital management, career development and talent strategy.

Ros joined Lehman Brothers in 2002 as the Chief Administrative Officer for the Finance Division, reporting directly to the Chief Financial Officer.

Prior to joining Lehman Brothers, Ros was the Director of the Financial Services practice of Michael Page International. She was a founding member of Michael Page International’s New York operation and had complete responsibility for building that business from its inception.

Earlier in her career Ros worked at Salomon Brothers, London and Esso, Australia. She spent two years travelling throughout Europe, Asia, the Middle East and Africa.

Ros holds a Bachelor of Economics degree with majors in Accounting, Economics and Commercial Law from the University of Sydney, Australia. She was a founding Board member of Advance.org and served on its Board for ten years.